• 360 Feedback

    This service is designed to use Technology as a tool to reduce the cost, lengthiness, and administrative burden of Company-wide 360 Feedback Programs.

    The Indicators

    • The organization recognizes a need for management coaching or executive development.
    • The cost of management coaching or executive development prevents the implementation of a large-scale program.
    • The organization expresses an interest in using technology as a tool for management coaching or executive development.

    The Process

    1. An ExecuQuest consultant meets with the company representative in order to determine the company’s Internet capabilities and how the program will be implemented within the company.
    2. In compliance with the established process, participants will be identified, screened, and selected by the company representative. Notification of selection and an explanation of the process are to be conducted by the participant’s superior.
    3. The consultant establishes telephone contact with the participant to further explain the process, discuss a plan of action, and provide access information.
    4. The participant meets with his/her superior to develop a list of superiors, peers, direct reports, and customers who will provide feedback on the participant’s relevant competencies. The participant contacts the assessors via e-mail in order to inform them of the process and provide them with access information.
    5. The assessors provide feedback via online questionnaires.
    6. The feedback results are processed in Online real-time. The consultant analyzes the feedback data and prepares a comprehensive report of the participant’s strengths and weaknesses or areas for improvement.
    7. The consultant telephones the participant in order to discuss the results and create a draft development plan for review with the participant’s superior.
    8. The participant meets with his/her superior to review the report and development plan.
    9. The consultant provides the participant and participant’s superior with follow-up telephone coaching in order to ensure that the change initiatives take hold and have a lasting impact. These sessions may take place every few months for a period of up to one year.

    The Components

    • 360 Degree Feedback Technology
    • Telephonic Sensing Interviews with participant’s superior
    • Online real-time data collection from the participant’s feedback providers
    • Assessment Report
    • Individual Development Action Plan
    • One-on-one coaching
    • Follow-up Assessment